Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.

In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.

Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.

No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.

Besides preparing them for their first encounters with formal behavior in "informal" business situations (often in job interviews), this book we believe will serve as a useful reference for them as they advance into management. The book is well-organized and well-written. It covers a number of very specific situations that, even if they never occur in one's direct experience, convey the elements of common sense and consideration that underly all etiquette.

The authors thankfully avoid spending time on how to arrange the seating at a state dinner or how to address the Belgian ambassador, a common mistake in books of this genre. What they offer is practical, useable advice on the types of real social interactions that occur in business. A very useful book and well worth the price. Definitely five stars.


How To Succeed In Business!   June 26, 2000
Isadora Fox (Brooklyn, NY USA)
28 out of 30 found this review helpful

A must-read for anyone who aspires to handle challenging business situations with skill and grace. The Posts provide guidance in navigating the choppy waters of the business world with intelligence, candor, and skill. Most importantly, they let you know which practices are relevant, which are obsolete, and what you must know about the changing face of etiquette as technology advances and the world becomes closer. Their message--that highly effective people are also courteous people--is truer than you'll ever know. The next time you have a client dinner or a staff meeting, thumb through this book first. You'll be glad that you did! --Isadora Fox


Best book on subject   October 9, 2001
Senior Wall Street event planner (New York, NY USA)
14 out of 15 found this review helpful

This is by far the best business etiquette book on the market. The freshness and depth of the Writing and Speaking chapters alone make it worth the price. Never stodgy, the book covers all the bases with clarity and wit.


A new resource for all new graduates   October 13, 2005
Anne P. Cobb (Rochester, New York United States)
8 out of 9 found this review helpful

The Etiquette Advantage in Business is just the thing for the newly hired recent graduate who wants to be sure he or she is doing the right and considerate thing. It is a great "review" for older employees who want to check whether their skills are current. Excellent material, clearly written. A pleasure to read!


Overall, a most helpful guide to business etiquette...   October 2, 2005
Kathleen J. Bracken (Latham, NY USA)
2 out of 2 found this review helpful

This book is a great reference tool, and sits in my office next to the classic Emily Post. It is helpful for perhaps a new college-grad, or someone entering the business world for the first time, to read it through. For those more seasoned in the business world, this book is a great tool for guidance in tricky situations. While there will certainly be tips that appear obvious to an individual with business experience, The Etiquette Advantage in Business can also be used a reference tool.

Say you are traveling abroad for the first time. This book covers etiquette on various continents and in different countries.

It is absolutely worth a read, whether you are a beginner or a CEO.