This book starts with a self-examination. I like the opening quiz, because it turns this book from a simply good book into a valuable reference tool.By determining up front what your particular personal weaknesses or areas of concentration should be regarding professional presence, you can skip through chapters and find exactly what you need. It's enabling you to 'write your own prescription' with regard to professional presence.
I especially liked the chapter on virtual presence, since our world is becoming increasingly e-based. As an Image Consultant, I often consult on verbal and non-verbal communication issues with individual clients and companies, and it's surprising how much of the 'high tech' in our world decreases the 'high touch'. It's also surprising how many people inadvertently violate what should be common sense rules with regard to phone presence, email and more.
The chapter on business etiquette gives great basic knowledge, not the 'flavor of the day' in important situations like business travel and office romances.
All in all, this book has a good blend of basic knowledge, updated rules for use in our e-world, and savvy advice from two people who definately know what they are talking about.
If you are working in a business of your own or in corporate America, this is a great reference book to add to your library. It will definately help you identify areas of concern and make interaction with a coach or consultant more productive, as you can show them the results of the initial quiz and use that as a starting point for discussion.
I'll continue to use this book in my coaching practice and with both individual and corporate clients. Great tool!
